Privacy Policy
Last updated: July 28, 2025 | Himachali Connect (Operated by RajatWeb Technologies)
Brand Declaration: Himachali Connect is a digital brand owned and operated by RajatWeb Technologies for providing specialized digital platforms, apps, and services focused on Himachal Pradesh.
This Privacy Policy describes how Himachali Connect, a brand operated by RajatWeb Technologies ("Company," "we," "our," or "us"), collects, uses, shares, and protects personal information when you use our websites, mobile applications, and related services, including Himachali Match and Himachali Property (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.
1. Information We Collect
- Registration Data: Name, mobile phone number, email address, and encrypted credentials.
- Profile Data: Photographs, location (district/tehsil/village), caste, gotra, and family details (Himachali Match), property listings and land details (Himachali Property), occupation, and voluntarily provided details.
- Usage Data: Pages viewed, features used, search queries, filter preferences, and session timestamps.
- Device Data: Device model, operating system version, app build version, and push notification tokens.
- Communications: Messages and inquiries sent through in-app communication systems.
2. How We Use Your Information
- To create and manage your user account and profile.
- To deliver core service functionality — matchmaking suggestions, real estate listings, and secure messaging.
- To send notifications, security alerts, and service updates.
- To detect, investigate, and prevent fraudulent activity, abuse, and policy violations.
- To improve platform performance through anonymized analytics.
- To comply with statutory and legal obligations under applicable Indian law.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. We share data only in the following limited circumstances:
- With Other Platform Users: Profile information is shared with registered users as required for matrimonial matchmaking or property inquiries.
- Service Providers: Cloud hosting, SMS/OTP gateways, notification providers, and security vendors under confidentiality and data protection agreements.
- Legal Compliance: When required by Indian law, court order, or authorized government bodies.
- Safety: To investigate reports of abuse, scams, harassment, or safety violations.
4. Data Retention
Your data is retained while your account remains active. Upon requesting account deletion, all personal data is permanently deleted within 30 days, except where retention is legally required for compliance or fraud prevention.
5. Your Rights & Data Deletion
- Access & Review: View and update your profile details anytime in the app settings.
- Deletion & Erase: Request permanent deletion of your account and all personal data anytime — see our dedicated Data Deletion Policy & Instructions.
- Opt-Out: Manage notification preferences and promotional alerts in your settings.
- Data Portability: Request a copy of your personal data by writing to our privacy team.
- Grievance Redressal: File concerns directly with our designated Grievance Officer.
6. Data Security
We implement industry-standard TLS encryption in transit, salted hash passwords, encrypted database storage for sensitive fields, and regular security reviews to protect user data from unauthorized access.
7. Children's Privacy
Our Services are intended strictly for users aged 18 and above. We do not knowingly collect data from minors. Any underage account detected will be permanently removed immediately.
8. Product-Specific Privacy Policies
For detailed, app-specific data handling rules, please refer to the individual policies:
9. Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder:
- Name: Rajat Kumar
- Operating Entity: RajatWeb Technologies (Brand: Himachali Connect)
- Email: app@himachaliconnect.com
- Response Time: Within 30 days of complaint receipt
10. Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via in-app notification or email. Continued use of our platforms indicates acceptance of the updated terms.
11. Contact Us
- Email: app@himachaliconnect.com
- Operating Entity: RajatWeb Technologies (Operating Brand: Himachali Connect), Himachal Pradesh, India